Shipping & Payment Information

Shipping Information
BIMMER RETROFIT normally ships goods within 5-7 business days after the order is placed by customer and payment received by BIMMER RETROFIT. Shipping times may vary depending on the products ordered. BIMMER RETROFIT will only ship complete orders, once all the parts are in stock. In the event that your kit consists of out-of-stock products, BIMMER RETROFIT may require additional time to prepare your order and in these special cases BIMMER RETROFIT will notify the customer of any shipping delays associated with these orders. All shipping dates given are based on estimates provided by suppliers and/or production lead times. BIMMER RETROFIT cannot guarantee shipping dates, since delivery dates are subject to change. If you need to receive an order by a specific date, please contact BIMMER RETROFIT for assistance. If you want BIMMER RETROFIT to ship partial orders (i.e. before all parts are received by us), we can do it, but additional shipping charges will apply.

Products purchased during any particular sale, are typically shipped within 7-10 business days after the end of the sale. If the order is placed after the sale is over, there may be additional delay in processing your order.

We do not ship to PO Box addresses.

We use TNT Express, TNT Economy Express or DHL Express to ship all domestic and international orders, unless a different service is requested by the customer at the time of placing the order, provided that the chosen shipping carrier is authorized to ship the goods ordered by the customer. A customer is required to provide a phone number for all orders shipped by TNT. For each shipment, a tracking # is provided to the customer within 24 hours after the order is shipped.

We may only ship to the billing address, associated with the credit card. If the customer wishes his/her order to be shipped to a different address, a written authorization signed by the customer is required. Also, the customer will need to provide a copy of government-issued ID and proof of billing/shipping address.

Payment Information
A payment to BIMMER RETROFIT can be made using a Bank Wire Transfer, EMT, Visa or Master Card. If the customer choses to make a payment using a credit card, the customer may be required to provide to BIMMER RETROFIT a proof of identity. If the proof of identity is not provided, BIMMER RETROFIT reserves the right to refuse to accept the order. A full payment is required up-front. BIMMER RETROFIT will only begin processing orders after the payment has been received and cleared. 3.5% processing fee will be added to all credit card payments.

International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.Please check with your country's customs office to determine what these additional costs will be prior to buying.

Order cancellation
If the customer cancels the order for any reason whatsoever after the payment has been received by BIMMER RETROFIT, BIMMER RETROFIT reserves the right to withhold 20% of the order’s total as a restocking fee. BIMMER RETROFIT begins processing the order immediately after payment is received, and any order cancellations cause BIMMER RETROFIT to incur costs which cannot be absorbed by the Company.

FSC codes, coding, programming, diagnostic services and custom orders are not refundable; any other services/products that are delivered by BIMMER RETROFIT electronically or digitally are not refundable. In certain cases, a store credit may be offered.

Payment of the deposit to BIMMER RETROFIT constitutes a commitment from the customer to purchase Product(s) for which the deposit has been given. Deposit is non-refundable. If customer wishes to cancel the order after the deposit has been paid, but before the final payment has been paid, a credit for the amount of the deposit at BIMMER RETROFIT store will be issued.

Newsletters
* Email
Name 


Subscribe Unsubscribe
 
Copyrighted (C) 2010-2015 BimmerRetrofit Inc